This document summarizes the terms of sale for items purchased through the website accepting delivery of products purchased, the customer confirms the acceptance of the conditions of sale below reserves the right to vary the content of such conditions. Any changes are valid from the moment of their publication on the site. The company service manager is:

Luismoto di Bertelli Luis
indirizzo: Via campaldo 10
tel +39 338 5261459 - 3385261459
56122 PI
P.iva: 02245090507

As required by Legislative Decree No. 185/1999, which regulates distance contracts, the consumer can exercise the right to withdraw from the purchase contract within 10 working days from receipt of goods. This right can be exercised with the sending, within the prescribed period, a written notice by registered letter with return receipt to the following address: It is also possible to send the notice of cancellation by fax, telegram and / or telex within the same period, provided followed by confirmation within 48 hours by registered letter with return receipt. If the right of withdrawal is exercised, the goods purchased, intact and not used, must be returned at their own expense to Alesia Ltd. Via Fornace, 2 33170 Pordenone Italy within 10 working days from the day of receipt of the goods (as attested by the postmark date of return). In no case be withdrawn parcels cash or in carriage and in any case at the expense of the recipient. If proper exercise of the right of withdrawal, Alesia Ltd. will refund the amount collected (holding back shipping) after you receive the goods and verifying the conditions.

The prices charged for each sale are listed in the catalog in effect at the time the seller purchase. The prices are expressed in Euro currency and are considered firm and irrevocable until a different publication on the site. Any changes will not apply to orders already received. The website are given the price excluding VAT and the price including VAT. Area of membership allows the customer to consult the prices for delivery of the products in your area. The price including VAT is the price charged to all countries belonging to European Union (EU) in view of the destination and the current tax laws. For customers in countries not belonging to the European Union, the actual price of the goods purchased is equal to the price without VAT. In this case, then the customer will pay local taxes and customs duties applied in his country. MEMBERSHIP Customer is considered the DESTINATION area of the goods. The total value of order is added to the amount of the shipping charges. This amount is automatically calculated and shown to the customer at the time of purchase based on the weight and destination of the goods purchased. Shipping costs are listed in the "shipping".

CORRECTNESS OF THE INFORMATION SET FORTH reserves the possibility that the characteristics of the products sold may change than proposed in its catalog, where manufacturers modify these products without prior notice. The customer may in this case refuse purchase as previously indicated in the "Right to Return". not responsible for typographical errors and / or photograph, for example, but not only those related to sales prices shown in the catalog; especially reserves the right not to accept the order eventually composed by the client. The acceptance is order by will be confirmed at the time of submission of the confirmation order by email to the customer

The warranty on products purchased through the site is provided by the respective manufacturer. The warranty conditions assured by the manufacturer normally cover a period of at least 12 months from the date of delivery, against defects in materials or workmanship and guarantees the replacement or free repair to the shipment to the customer of the product defective or broken. Any complaint regarding the products purchased must be forwarded directly to address, by registered mail with return receipt or other similar means capable written test ' s receipt, within 8 days of discovery. They are excluded from the guarantee: normal wear and tear of the products; inexperience use, incorrect storage or processing of the product, repairs and / or changes in the product. not responsible for damages or accidents caused by defects in products provided by the contract of sale, or for use or improper maintenance by the customer. Each buyer and responsible for the proper use and respect local laws in use of equipment provided through our services.


The times given for shipping orders are susceptible to any changes / delays especially if the product is not available and must itself be ordered from the manufacturer. In the presence of a shipment that can not be done according to schedule, the customer will be kept updated on the existing delay and will have the possibility wait or cancel order. NOT can be held responsible for damages or losses caused during shipping. All shipments weighing more than 3 pounds are insured, while other shipments insurance is applied to a specific customer requirement. Shipments are at risk of the customer and the customer assumes responsibility to retaliate possibly on shipping service for any damage. For this kind of problems, the customer must apply directly to the carrier which will have information upon confirmation of despatch of the goods. To this end it is necessary that the customer act of receiving the goods, closely monitored by the outer packaging. If it is established that no perfect integrity, the customer must do this immediately to the carrier, expressly stating in the delivery note that the goods are accepted with reservation. The insurance does not work if the customer has received the product without checking the packaging and without expressing reservations.

These conditions of sale are drawn up and visible in Italian. For the execution, application and interpretation of the terms of the sale, the only version that will prevail between the parties it is in Italian.

ASSISTANCE guarantees and reserve customers an accurate customer service that will respond to any request information and welcome any suggestions and complaints. You access the Customer Service by sending an email to the following address:
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